Duties and Responsibilities:

Performs basic problem solving and assistance on various software applications and hardware systems.

Provide individual instruction and/or training to users on new or updated technologies.

Performs routine technical assistance and maintenance duties.

Assists with tracking of equipment and materials.

Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.

Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.

Assists with research and development initiatives and in the implementation of new technologies.

Assists with the implementation of technology projects with moderate scope and impact.

Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.

Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements:

Knowledge, Skills and Abilities Required

Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.

Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications.

Knowledge of current technological developments/trends in area of focus.

Records maintenance skills.

Ability to provide direction to staff and to resolve technological issues.

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.

Ability to analyze and resolve basic computer problems.

Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.

Job Type: Full-time

Salary: AED4,000.00 - AED7,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)