As the professional in charge of Stock and Administration, you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise.

Duties and responsibilities are adapted according to local store specificities and can encompass:

Stock Management (depending on store size: some tasks can be part of Client Advisor / Team Manager duties)

Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)

Manage the delivery operations, preparing and replenishing stock quickly and accurately

Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience

Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs

Administration (depending on store size: can be part of Client Advisor / Team Manager duties)

Manage vendor contracts

Monitor store maintenance

Liaise with HR Administration and payroll on time sheets and other needed information

Support the Store Management in creating the staff planning (workforce management) taking in consideration anticipated traffic flow, commercial elements and staff availability

Manage stationery, uniforms, kitchen supplies etc.

Handle cash management and expenses reimbursement

Follow Internal Audit guidelines

After Sales Services (depending on store size: can be part of Client Advisor / Team Manager duties)

Approach After Sales Services as a Client relationship opportunity and provide the best Client experience

Handle Client repair requests, manage the repair process and Client follow-up

Manage and ensure quality issues are properly dealt with

General duties

In larger stores: manage and develop your team

Follow the company’s policies and procedures

Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives
of the store

According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs

Develop the highest Brand and product knowledge

Respect Louis Vuitton Brand standards in terms of grooming and behavior

PROFIL

Skills & Attitudes

• Organized & Attention to Detail
• Sense of Service
• Professional Attitude
• Responsibility & Ownership
• Strong knowledge in various stock management software and Excel
• Able to work alone and to build a strong relation with the team